Advice from a Caterpillar; or,
“Oh my, Toto, We're Not in Kansas Anymore!”
Change Management and
 Information Services

Key Service Differentiators

Five Areas of Change

Change Management

Computer Industry Leaders

Knowledge & Content Management

Fiscal Resource Management

Service & Organizational Management

Technology Management

Preparing for the Future:
 




   “There’s no place like home?”
OR
“You’ll get used to it in time?”

Differences in Their Journeys

Change Management

Knowledge & Content Management

Fiscal Resource Management

Service & Organizational Management

Technology Management

Slide 17

Questions and Comments?