NELINET ON CALL: This is a truly flexible retainer-based service where you choose the number of hours of consulting your library needs and you decide how you want to use your available hours. For example, NELINET can provide on-site training or facilitate meetings at your library or just communicate on the phone or via e-mail. Additionally, you can have NELINET create reports or schedule extra site visits. In any case, NELINET will work closely with you on planning your consulting hours and will report periodically on how much time is still available.

Services & Workflow Review: This service begins with a thorough review of all library procedures and relevant documents to identify potential areas for improvement. The review usually is performed over a three to five-day period, and includes the use of electronic surveys and benchmarking techniques. After the review, NELINET prepares a summary report with recommendations for improvement and then schedules a following-up meeting to discuss outcomes.

Library Assessment Service: This valuable service provides you with the tools needed to get started implementing an assessment program at your library. NELINET’s three-day library assessment service includes a comprehensive review of your library’s current assessment program and tools, a customized workshop to address popular assessment models and methodology, and a summary report with recommendations for implementation of an integrated quality assessment program.

If you would like additional information on any of these new consulting services, please contact Arnold Hirshon (1.800.635.4638 x1934 or hirshon@nelinet.net) or Connie Massey (1.800.635.4638 x1938 or massey@nelinet.net).