| QuestionPoint |
QuestionPoint’s
24/7 reference services provide the collaborative environment and
technical tools needed to deliver round-the-clock, live reference
services. With Question Point, any library can offer 24/7 reference
service without adding staff.
QuestionPoint is also a source of
unique centralized knowledge resources built by a collaborative network
of member libraries. The foundation of the service is a best-in-class
reference management environment, on which can be built a flexible
24/7 reference cooperative:
- The Reference Management Environment provides
the front-end systems for communicating with users in a virtual
environment, and the administrative and reporting tools for better
managing your reference tasks.
- A 24/7 Reference Cooperative is
custom-created to provide round-the-clock coverage for a specific
group of libraries, and to bolster service when and where it
is needed most.
For additional information: http://www.oclc.org/questionpoint/
default.htm |
| Ordering Information: |
To place an order for QuestionPoint, please complete
the QuestionPoint
online order form. |
| For more specific ordering information,
please contact
Tim Rivard (1.800.635.4638 x1949 or rivard@nelinet.net). |
July 11, 2005
|
